Created the Social Security Advisor Certification Education Industry in 2013.

Social Security Online Account – Second Factor Authentication

Hey Marc! – My client recently changed her e-mail address and cell phone number. How does she change the Second Factor Authentication in her online My Social Security account?

Answer – Social Security recently issued instructions on changing the Second Factor Authentication. Second Factor Authentication serves as an extra level of security to prevent prying eyes from viewing sensitive information. Step by step instructions to change this feature can be found at

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